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Shipping Policy

Shipping Rates

When you order an item from a seller at MassGenie, your online payment is automatically processed. A pre-calculated shipping fee is usually included in your payment, with shipping rates dependent on sellers. Rates are also based on shipping a single item, so buying multiple items may result in multiple shipping charges.

Shipping Times

Most sellers on MassGenie agree to ship your orders within 2 business days of your purchase. Delivery times will depend on the courier you choose during the checkout process.

The expected transit times listed below apply unless otherwise noted in the seller's policies.

Standard U.S.

4 to 14 business days after shipping (may take up to 21 business days)

Expedited U.S.

2 to 6 business days after shipping

Two-Day U.S.

2 business days after shipping

One-Day U.S.

1 business day after shipping

International Standard

3 to 6 weeks (may take 8 to 12 weeks due to customs delays)

International Expedited

3 to 7 business days


We’re always working hard to get your orders to you on time, but please keep in mind that seller shipping times aren’t guaranteed and actual performance depends on the seller. You can contact the seller directly for any questions about your shipment.

Shipping FAQs

I committed to a Power Deal. Will my order be shipped immediately?

Your order will be shipped only when the Power Deal is successful. You’ll get a notification email if you’re one of the winning buyers of a Power Deal. 

What couriers does MassGenie use for shipping?

The seller is responsible for choosing the couriers to deliver your orders. For your courier and delivery preferences or for other related questions, you can contact the seller directly through the contact information on the seller’s About Us page.

How does MassGenie calculate shipping charges?

MassGenie sellers set their own shipping charges. When we calculate the price for a Power Deal, both the product price and the pre-calculated shipping rate are included in the total price.

Can MassGenie ship to PO boxes or APO/FPO addresses?

This is up to individual MassGenie sellers. Contact the seller directly for questions on shipping to PO boxers or APO/FPO addresses.

Can I combine shipping for multiple orders?

Unfortunately, buyers at MassGenie can’t combine shipping charges for multiple orders from different sellers. Shipping charges and other policies are handled by each seller individually.

Does MassGenie deliver internationally?

Unfortunately, MassGenie does not currently deliver orders to international locations. Fingers crossed, though; we might be able to ship orders to your country soon!

On which days do you not deliver?

Shipping policies and delivery times are set by each individual MassGenie seller, but most sellers will take weekends off from processing orders and sending shipments out for delivery. For accurate estimates of delivery times for your orders, please contact the seller directly. 

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